Shipping & Delivery Policy (Services)

Delivery of our services will be confirmed on your mail ID as specified during registration. For any issues in utilizing our services you may contact our helpdesk on 011- +91 26859173, 26517822, 09990630710 / 09990778950.

How the delivery charge is calculated for multiple units and some products

The shipping charge is based on the weight of the product. For multiple products ordered from the same category the programme adds up the weight of all the units ordered and charges a single delivery fee. 

However, the delivery fee is calculated separately when a customer orders different products. Thus, if a customer orders for tripods, bags, camera straps etc , the said customer will pay separate delivery charges for each product. This is because the products are being sourced and shipped from different cities.

The minimum weight taken into account is 250gms (only for documents) for domestic shipments and 500gms for international shipments. There is a parcel surcharge applicable for the consignments other than documents irrespective of weight of the shipments in case of international deliveries.

The weight of the product has been built in into the delivery charge of each product. This will automatically be added to the product cost at the payment stage. The delivery cost of a consignment weighing 3 Kg to be shipped within India will be = INR 165.